Refund policy

Last updated: 20 August 2026

Because our skincare products are personal care items, we maintain a hygiene-first return policy.

Order cancellation

Orders may be cancelled before dispatch by contacting us immediately.

Once an order has been shipped, it cannot be cancelled.

Returns

We only accept returns if:

• You received the wrong product.

• The product arrived damaged or leaked during transit.

To request a return, please contact us within 48 hours of delivery with:

• Your order number

• Clear photographs of the product

• An unboxing video showing the issue

Requests made after 48 hours may not be eligible.

Non-returnable items

For hygiene and safety reasons, we cannot accept returns or exchanges for:

• Opened or used skincare products

• Products damaged due to misuse or improper storage

• Change of mind or fragrance preference

Refunds

Once your claim is reviewed and approved, you may choose either:

• Refund to the original payment method, or

• Store credit for the same value.

Refunds are typically processed within 5–7 business days after approval.

Need help?

We're always happy to help.

Email: aarya@blushhskin.in

Phone: +91 74999 58956